Rippe & Kingston
recently published the article below in its most recent newsletter
and wanted to share it with the blog readers as well...check it out!!
2015: R&K's Year in Review
Rippe & Kingston has proven to be a
stable force in the Legal industry for over 35 years, and
2015 was yet another BIG year of successes! It has been an
exciting time – the new enhancements, the achievements, and the growth – all
exceptional. R&K wants to thank you for being a part of an
extraordinary year!
As the #1 Legal Financial Management
System in the Cloud and with almost 250 Client Firms across the nation,
R&K’s notable reputation has continued to spread. Existing Clients
have provided glowing reviews and continue to recommend LMS to their
surrounding Firms (THANK YOU!). The Client testimonial
participation has been phenomenal, in which Clients have shared amazing success
stories regarding their conversions, installations, LMS functionality, service,
and more. Both the referrals and testimonials are evidence of the
remarkable relationships that the R&K staff enjoys with its Clients.
Rippe & Kingston’s Client base
exploded across 23 cities and 17 states in 2015. R&K welcomed over 35
new Clients, adding almost 2,000 Timekeepers to LMS – making it a record
year. R&K’s growth is a testament to what has set it apart from the
competition. To accommodate the growing Client family and uphold its
recognized quality support, R&K hired several new employees as well.
The R&K staff, comprised of 65+ employees, has been very successful in
providing industry leading service that builds long lasting
relationships.
Maintaining a connection through
industry tradeshows was also a continual priority last year. The R&K
Marketing team attended each of the national conferences (i.e., ALA, LegalTech,
and ILTA) and participated in 29 local ALA events. R&K’s rapport with
the ALA is especially strong. Jay Erdman has been invited to speak at
both regional and national conferences, and R&K Law Firm Client users
include three Executive Directors that have served as ALA National Presidents.
The focus on R&D (LMSV and LMS+) in
2015, as it has been for the last several years, is strategic to keep Firms
competitive in the legal marketplace. R&K successfully implemented
the 2015 New Versions to 95% of Clients, and significant preparations are
already under way to roll out the 2016 CSP Version. Highlights of the LMS
upgrades include enhancements regarding Workflow/Paperless Efficiencies,
Business Intelligence and Reporting, Profitability, Browser Based Interfaces,
Distributed Billing with Collaboration, Electronic Billing, and CRM.
Significant Cloud infrastructure
changes and new technologies were also implemented over the course of the
year. Benefits include increased storage, performance, and reliability.
We completed our first Cloud infrastructure Penetration Testing and passed
with flying colors. With already more than half the R&K Client base
on the Cloud model, almost 20 existing Clients moved from their in-house
servers in order to experience the many advantages that the Cloud offers (e.g.,
IBM Server Upgrades, Redundant Infrastructure Upgrades, New Storage
Technologies (SANS), Multiple Internet Providers, Internet Failover
Technologies, Disaster Datacenter, Data Replication between the two Datacenters,
Citrix to RDP Migration, BCS / Backup Automation through Cybernetics).
R&K has had one successful 2015 and
is eagerly taking last year’s momentum into 2016!!! Happy New Year!
Have
you missed any of the Rippe & Kingston blog entries? Would you
like to catch up with the latest R&K highlights in just a few
moments or conveniently revisit a specific entry?
